Terms & Conditions rilek77 — Terms of Use for Malaysia's Betting Platform

These Terms & Conditions ("Terms") govern your use of the rilek77 platform, including its website, mobile app, and all related services provided by rilek77. By registering an account or using any of our services, you confirm that you have read, understood, and agreed to be fully bound by these Terms.

To be eligible to use the rilek77 platform, you must meet all of the following requirements at the time of registration and throughout your use of the account:

• You are at least 18 years of age on the date of registration.
• You are legally competent to enter into a binding contract under Malaysian law.
• You are accessing the rilek77 platform from a location where online betting is not prohibited under the local laws applicable to you.
• You are not listed on any self-exclusion registry or recognised gambling ban list from any gambling platform.
• You are not registering on behalf of any third party or organisation.

Each individual is only permitted to hold one (1) active account at rilek77 at any one time. Holding multiple accounts is strictly prohibited and constitutes grounds for account closure and forfeiture of all balances and winnings.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per your Malaysian identification document (MyKad or passport)
• An active Malaysian mobile phone number
• A valid and accessible email address
• Actual date of birth

You are solely responsible for keeping your account password confidential. rilek77 shall not be held liable for any losses arising from unauthorised access to your account due to your own negligence. If you suspect that your account has been accessed without authorisation, please contact our support team immediately.

Rilek77 accepts a wide range of popular and trusted deposit methods in Malaysia. All deposits are processed in Malaysian Ringgit (MYR) only. We do not accept any foreign currency.

You are responsible for ensuring that your deposit funds come from a legitimate source and that the payment method used belongs to you. rilek77 reserves the right to hold or cancel any deposit suspected of originating from an unauthorised source or a third party.

Your winnings belong to you, and rilek77 is committed to processing withdrawals quickly and efficiently. The following terms and procedures apply to all members:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals may only be made to an account or e-wallet that registered under your own name — rilek77 will not process withdrawals to third-party accounts.
• All withdrawals are subject to the completion of any applicable rollover requirements.
• Rilek77 reserves the right to request additional documents for verification purposes before processing a first-time withdrawal or any withdrawal exceeding RM5,000.
• Under normal circumstances, withdrawals to e-wallets (Touch 'n Go, GrabPay, DuitNow) will be processed within 15 minutes. Withdrawals to a bank account may take 1–3 business days.

Rilek77 offers a variety of bonuses and promotions from time to time as a token of appreciation for our members. All bonuses are subject to rollover requirements and restrictions as stated in the specific bonus terms for each promotion. The general conditions applicable to all rilek77 bonuses are as follows:

• The Welcome Bonus is available to new members only and may be claimed once.
• The standard rollover requirement is 5x to 10x total deposit + bonus amount, depending on the bonus type. Please check each promotion's specific terms for the exact rollover requirements.
• Bonuses cannot be directly converted to cash until the rollover requirements have been fully met.
• Bets placed using bonus funds in certain games may contribute at a different rate towards rollover requirements — please refer to the bonus terms for details.
• Rilek77 reserves the right to modify, suspend, or terminate any promotion with reasonable notice.
• Any attempt to abuse bonuses, including opening multiple accounts or colluding with other members to artificially fulfil rollover requirements, will result in bonus cancellation and may lead to account closure.

Rilek77 offers a platform for multiple sports betting markets — including football (Liga Super Malaysia, EPL, Champions League), badminton, cricket, e-sports, and more — as well as online casino games such as slots, Live Casino, and table games.

General terms applicable to all betting and gaming activities on rilek77:

• All confirmed bets are final and cannot be cancelled once a match or round has begun, except in the event of a verified technical error.
• Displayed odds are subject to change until your bet is confirmed. The odds at the time of confirmation shall apply.
• In the event of any uncertainty or dispute regarding a match result, rilek77 will refer to the relevant sports governing body as the official source of the outcome.
• For slot and casino games, the displayed RTP (Return to Player) is based on long-term performance and does not guarantee returns within any individual gaming session.
• Rilek77 reserves the right to void or adjust bet payouts if there is evidence of match manipulation, fraud, or technical errors that affected the outcome of a game.

To maintain a fair and safe environment for all members, the following activities are strictly prohibited on the rilek77 platform and may result in disciplinary action, including account closure and forfeiture of funds:

• System Hacking & Manipulation: Any attempt to hack, attack, or manipulate rilek77's systems, software, or data.
• Multiple Accounts: Holding more than one active account under the same or different names for the purpose of exploiting bonuses or concealing your identity.
• Bonus Arbitrage: Coordinating across multiple accounts to exploit bonus terms in an unfair manner.
• Money Laundering: Using the rilek77 platform for money laundering or any financial activity that is unlawful under Malaysian law.
• False Information: Providing false or misleading registration information, including name, age, or financial details.
• Technical Exploitation: Using automation software, bots, or other technical means to gain an unfair advantage in games or betting.

Rilek77 reserves the right to suspend or close any member's account with or without prior notice under the following circumstances:

• Violation of any provision under these Terms & Conditions
• Evidence or reports of fraud, hacking, or unlawful activity
• Failure to comply with identity verification (KYC) requests
• Requests from law enforcement authorities
• Members who have registered for voluntary self-exclusion

You also have the right to close your own account at any time by contacting our support team. Any remaining balance in your account upon voluntary closure will be returned to you once all applicable rollover requirements have been met and the verification process is complete.

The rilek77 platform is provided on an "as is" and "as available" basis. While we strive to keep the platform running without interruption, we cannot guarantee that the service will always be free from technical errors, outages, or disruptions caused by factors beyond our control.

Rilek77 is not liable for:

• Financial losses resulting from betting decisions made by the member
• Service disruptions caused by internet infrastructure issues, power outages, or natural disasters
• Unauthorised access to your account resulting from your own negligence in safeguarding your password
• Decisions made based on inaccurate information provided by third-party sources

Rilek77 takes problem gambling seriously. We believe betting should be an enjoyable form of entertainment, not a source of financial or emotional stress. As part of our commitment to responsible gaming, we provide the following tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
• Loss Limit: Set a maximum loss limit for a period of your choosing.
• Session Break: Take a temporary break from the platform for 24 hours, 7 days, 30 days, or longer.
• Voluntary Self-Exclusion: Register to self-exclude from the platform permanently or for an extended period.

For more information on responsible gaming, support resources, and how to activate these protection tools, please visit the Responsible Gaming us.

Rilek77 reserves the right to modify, add to, or amend these Terms & Conditions at any time. Any material changes will be communicated to members via a notice on the rilek77 website or by email to your registered address, with at least 7 days before those amendments take effect.

Your continued use of the rilek77 platform after the effective date of any amendment shall be deemed as your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account without penalty before the amendment takes effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of rilek77's services, please contact our customer support team through the following channels:

• Email: support@rilek77.biz
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of our website
• Response Time: We aim to respond to all enquiries within 3 hours (live chat) or 24 working hours (email)

For formal complaints involving financial disputes, please provide your account number, the date and amount of the relevant transaction(s), and a detailed description of the issue. rilek77 is committed to resolving all disputes fairly and transparently within 48 working hours.

This document and all dealings between you and rilek77 are governed by the laws of Malaysia.